What is a Business Impact Matrix (BIM)? The BIM is the output of a thorough assessment of change impact on the business processes, people/organization and systems. Defining change means documenting the current situation and the future situation, then assessing the change that this means to each impacted group. Proposed actions for making this change successful means understanding the risks of not making the change. These actions need to occur to manage risk of change. The BIM assessment should also idntify the opportunities for the business of each change.
So the Key Elements of the BIM are:
- Defined Change.
- Identified Impacted Groups
- Risks of not Changing
- Actions to address Risks
- Opportunities of Change
Opportunities will support the Value Proposition that needs to be part of the communication around the change. The BIM will help guide the Value Proposition by impacted group, making communication to specific audiences more effective.